Recreational Users Support
Remember to read the manual before using your product. Yeh, right!
User manual library
Yukon and Pulsar optics are fully warranted against faulty construction and materials when purchased from an authorised dealer. We also offer spare parts, as well as servicing and repair via our service centre in Scotland and Lithuania. Servicing and repair will be available in New Zealand in 2022 which will handle many tasks.
Due to our strict exclusive territorial distributor agreement we are forbidden to offer spares or servicing for products that we have not imported via our supplier. All warranty items must have a sales receipt and serial number. Grey imports must be returned to the original seller for warranty and servicing. All legitimately imported goods carry the gold Genuine sticker. If there is no sticker, do not purchase!
When purchasing a used unit, contact us with the serial number so that we can verify that it is a genuine New Zealand import.
Many of our products are classified as Dual-Use (civilian and military) and must not be exported outside of New Zealand.
Dual-Use goods can be used for both civilian and military purposes. These goods are controlled under several international treaties including Wasaanar Arrangement and the Bureau of Industry and Security (BIS) to prevent unlawful proliferation. All EU countries, UK and New Zealand are signatories to these treaties.
Archetype Precision Systems Limited (trading as Advanced Optics) hold the necessary licences to distribute these goods within our territory, and clearly forbids our selling these goods outside of our territory. Our products must be re-exported, except for warranty returns that have been authorised by the manufacturer.
Pulsar thermal imagers are fitted with military grade microbolometers which are subject to control, as are our thermal and night vision riflescopes, and generation 3 goggles and monoculars.
New Zealand Strategic Goods List explanation
Current New Zealand Strategic Goods List